National Trust

Senior Internal Communications Manager, National Trust
Location: Heelis, Kemble Drive, Swindon, SN2 2NA, UK
Salary: £54,639 pa
Contract length: Nine months
Ref: IRC153087
Closing date: 23 June 2024

We’re looking for an experienced and accomplished senior internal communications professional who can deliver dynamic communication approaches on a range of strategic initiatives to support the National Trust cause of Nature, Beauty and History For Everyone, For Ever.

National Trust LogoYou’ll also be an influential voice for staff and volunteer communication with senior stakeholders across the Trust.

This is a fixed-term role for a period of nine months to cover an internal secondment.

What it’s like to work here
While many of our team are based around our national offices in Swindon and spend time working there, we’re a national network who do much of our teamwork virtually and connect with people all over the Trust.

Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

What you’ll be doing

Reporting to the Head of Internal Communications, you’ll shape our approach and lead delivery of internal communications on major strategic programmes including climate action and nature restoration. You’ll be a leader within our internal communications professional community and we anticipate you’ll have line management responsibilities.

Your stakeholders will include the Trust Executive team, central and regional directors and assistant directors/national heads of profession. You’ll need to work confidently and efficiently to offer support, influence, challenge when needed and provide assurance of first-class internal communications delivery.

Who we’re looking for

You can view the full role profile for this role in the document attached.

You don’t need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role.

For this position we’re looking for someone who has:

  • experience of design, execution and evaluation of communication programmes
  • diagnostic & advisory skills with the ability to think creatively and advise on potential communication interventions in a broad range of scenarios, including crisis situations
  • communication skills – verbal, written and presentation to individuals and groups, persuasive and credible influencing skills with the ability to plan and advise
  • ability to build highly effective and collaborative working relationships with team, peers and senior leaders, with experience of people recruitment, management, development to ensure high levels of performance
  • demonstrable experience of aligning internal communication strategies and interventions with overall organisational strategy with the ability to think strategically and understand the broader organisational issues

We’re looking for a seasoned internal communications professional who can quickly start delivering.

Your CV will demonstrate experience in the full range of internal communications skills – stakeholder management, audience insight, strategic understanding, planning, content creation, channel management, and measuring impact.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places.

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