Senior Internal Communications Officer, Samaritans
​6-month fixed term contract
£36,000 – £38,750 per annum plus benefits
Full time (35 hours per week)
Hybrid – Linked to our Ewell (Surrey) office with home and office working
In-office working – encouraged with a minimum of two days per month
We are passionate about flexible working, talk to us about your preferences
Due to the urgency of this role, we are unable to consider individuals with more than a 1-month notice period
Closing date: 1 October 2023

We are looking for a Senior Internal Communications Officer to join Samaritans on a 6-month fixed term contract.

As Senior Internal Communications Officer, you’ll work on an exciting range of communications activity across the whole Internal Communications and Engagement team.

You’ll deliver internal communications plans around key internal campaigns or change projects, as well as develop content for a range of channels. You’ll also be involved in project work such as our staff and volunteer surveys.

What makes this role brilliant?
Join our team at a busy time for communications projects and make a real difference at one of the biggest charity brands across the UK & Ireland. The charity turns 70 this year and it’s our job to ensure we adapt and innovate, to provide a safe space for all of those who will need us in the coming decades.

This role is key to delivering critical projects as part of Samaritans’ organisational strategy. Our teams are working hard to engage our volunteers and staff in the critical work we do to achieve our mission. You’ll support a range of communications activities and projects, working closely with key stakeholders at all levels including our Senior Staff Leadership Team and Volunteer leaders.

Key Responsibilities
Lead on the development and delivery of internal communication and engagement plans and tactics to support the effective delivery of key projects/campaigns or organisational initiatives, responding to feedback as necessary
Support the Assistant Director of Internal Communications and Engagement and Head of Internal Communications Services with an agreed range of critical change communications projects and other tasks, as needed
Support the planning development and execution of plans for our internal communication channels; writing, editing and producing clear, compelling and engaging content to support knowledge sharing and storytelling across Samaritans
Support the evaluation of the impact of internal communications, using data to identify potential improvements to associated team practices, processes, plans and channels
Support charity staff and volunteers, including senior leaders; effectively advising and coaching others to make best use of our existing and new communication channels to maximise engagement
Support the project delivery of volunteer and staff engagement surveys in partnership with an external provider for Samaritans, including the planning, delivery, reporting and engagement around the survey.

Job Description is here

Employee Benefits
We offer some brilliant benefits including flexible working, family-friendly policies, and training to support your development. You’ll have 28 days annual leave pro-rata, plus bank holidays and we match your pension contribution up to 5%. You can claim money back via a Health Cash Plan and wellbeing options including a free subscription to Headspace, virtual yoga sessions and a Perkbox account.

Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. We warmly welcome applications from a diverse range of backgrounds and experiences. We are committed to making our recruitment processes accessible to everyone and are flexible in how we receive information. If you would like to apply via a different format or let us know how we can support you to be the best you can be, please contact the People team.
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and 1 page cover letter about your transferable skills and experience. This role will close for applications at midnight on 1 October 2023.