Internal Communications training
Are you a professional communicator who needs a knowledge or confidence boost?
Would you like to benefit from internal communication training with me to help you to succeed?
Attendees say my training leaves them feeling inspired, motivated, full of ideas and ready to turn plans into action.
Browse the options below and let me know how I can help you.
Save your place
I hold a Masterclass each month in London and invite practitioners to join me for a day of face-to-face learning on a particular topic.
Need a confidential space where your team can learn together? I’ve devised and delivered bespoke Masterclasses for organisations including the BBC, Royal Mail, AVEVA, British Red Cross, NHS, Mencap and ARM. If you’re based in London I can come to you or I’ll host you at my training venue in London.
Catherine attended a Change Comms Masterclass
Emma attended an Internal Communication Masterclass
Emma Tyrrell, Bank of England
Claire attended an Internal Communication Masterclass
Claire Bridge, RHP
Becky attended an Internal Comms Masterclass
Hannah attended an Internal Communication Masterclass
“Thanks for a well-pitched, pacey, interactive and genuinely useful day – I couldn’t be more glad to have taken the course.” Hannah Southall, Communications Manager, Penguin Random House
Helen attended a Strategic Internal Comms Masterclass
Jane attended a Strategic Internal Comms Masterclass
Matt attended a Change Comms Masterclass
Advita attended a Strategic Internal Comms Masterclass
William attended a Strategic Internal Comms Masterclass
Dean attended an Internal Comms Masterclass
Ann attended a Writing Skills Masterclass
Helen attended a Change Comms Masterclass
Lindsay attended an Internal Comms Masterclass
Clare attended a Strategic Internal Comms Masterclass
Misty attended a Strategic Internal Comms Masterclass
Misty Oosthuizen, Head of Internal Communications, Opus Energy
Inês attended a Strategic Internal Comms Masterclass
David attended a Strategic Internal Comms Masterclass
Jamie attended a Strategic Internal Comms Masterclass
Jessica attended a Strategic Internal Comms Masterclass
Please note the venue for my 2018 monthly Masterclasses is wallacespace in Covent Garden, London.
Please note the venue for my 2019 monthly Masterclasses will be wallacespace in St Pancras, London.
VIP Masterclass place: work with Rachel for an hour post-Masterclass£199.00
How to be a Comms Consultant – Momentum: 2019 waiting list£399.00
How to be a Comms Consultant – Exploration: 28 January 2019£399.00
Strategic Internal Communication: 30 January 2019£599.00
Strategic Internal Communication: 24 April 2019£599.00
Internal Comms Masterclass: 27 February 2019£599.00
Internal Comms Masterclass: 22 May 2019£599.00
Change Communication: 27 March 2019£599.00
Work with Rachel 1-2-1
Bespoke and In-house Masterclasses
Internal Communications consultancy
Need an extra pair of eyes on your work? Book me for a half-day or whole-day desk review. I’ll read your work and offer advice.
Phone consultations with Rachel
Struggling with an internal comms problem and need a second opinion? Book a consultation call with me and we can talk it through.
“Helping internal communicators to succeed”
Angela attended a Change Comms Masterclass
“Entirely credible, completely practical and delivered with utter loveliness, Rachel’s Change Comms Masterclass is a must for anyone embarking on supporting with communication through change in their business. I’ve left with some great tools, know how from real-life, real-world experience and inspiration to get cracking. Thanks so much!” – Angela Mannion, Tarmac
Elke attended a Change Comms Masterclass
“Excellent opportunity to meet with like minded people, learn and remember my passion!” – Elke Sanz
Eva attended a Change Comms Masterclass
“Rachel’s masterclass was a great experience, I recommend it!” – Eva van Damme
Shona attended an Internal Comms Masterclass
Jen attended a Strategic Internal Comms Masterclass
“Rachel’s experience and style is integral to how motivational this masterclass is. I left feeling equipped and supported to do my very best by our profession. The small group number is also really great as everyone gets to exchange and learn from one another” – Jen Robinson, Sheffield Hallam University
- wallacespace in London, is home to All Things IC Masterclasses. The 2018 courses are at their Covent Garden site. The 2019 courses will be at their St Pancras site.
- The space has been designed to help facilitate creative thinking and minimise distractions to make the most of your time out of the office.
- 2018: The address is 2 Dryden Street. Travel information.
- 2019: The address is 22 Dukes Road, St Pancras, London. Travel information.
- Wear what you like, think smart jeans rather than suits.
Cost and discounts
- A place on an All Things IC Masterclass costs £599 +VAT per person.
- CIPR and IoIC members can save 20% and claim CPD points/hours. Everyone receives an attendance certificate.
- Nonprofit organisations can save 20% using code NFP20 at checkout. CIPR member code: CIPRmember. IOIC member code: IOICmember. You can only use one of these codes per transaction.
- If you are outside of the UK, please use the code non-uk to have the VAT deducted.
- For bespoke Masterclasses, please see the small team and large team options or 1-2-1 VIP Day.
Food and timings
- Breakfast is available from 8.30am and a tasty lunch will be served.
- There will also be tea, coffee, juices, sweets, fruit and nuts provided. Please advise any dietary or access requirements.
- The course starts at 9am and finishes at 4.30pm.
Professional communicators from these companies have attended a Masterclass
Terms and Conditions
How to join an All Things IC Masterclass
How to book
Please book your All Things IC Masterclass place via this website. Browse upcoming Masterclasses and complete your booking using the online checkout process. All online payments are processed securely using WorldPay.
Discounted rates for nonprofits and professional association members
If you work for a nonprofit organisation, you can benefit from a 20% discount off a Masterclass place (on a £599 +VAT course) by using the code NFP20 at checkout.
If you are a CIPR or IOIC member, you can use the respective codes to save 20% during the checkout process:
Note: You can only use one code per transaction. These codes cannot be used on the How to be a Comms Consultant Masterclasses.
Payment information for regular monthly Masterclasses
A place on an All Things IC Masterclass costs £599+VAT per person and is for one person only.
Payment is made securely online via WorldPay. You need to pay in full when booking to secure your place. An invoice will be sent to you automatically confirming your booking and payment. If you wish to pay via invoice, please get in touch. It is also possible to split payment, please contact Rachel’s Executive Assistant Louise if you have any payment queries.
There are maximum – as well as minimum – numbers on each of All Things IC’s monthly courses. If a course is under-subscribed, it may be cancelled or postponed. In that case, we shall notify you at least seven days before the course date and arrange for you to attend on another date.
Additional dates will be arranged if the courses are oversubscribed. All Things IC cannot accept responsibility for any losses arising from cancellations or changes, beyond the course fees.
VAT will be applied at the rate in force in the UK at the time of booking.
Refunds can be made if you cancel up to one month prior to each course, but All Things IC reserves the right to deduct 10 percent for administration costs.
Important note: no refunds will be given for cancellations made within one month of the course. If a delegate decides to postpone their attendance to a later date at short notice (within 15 days of the course), there will be an additional administration charge of £60 to cover costs already incurred.
Change of delegate
If the named delegate cannot attend, the booking can be transferred to another person at no additional cost. Please let us know their name before the course.
Credit and debit card payments
Payment can be made via credit or debit card online.
Unless otherwise stated, the regular monthly All Things IC Masterclasses are held at wallacespace, Covent Garden, London. Please note this venue will be closing in December 2018.
From January 2019, the venue will be wallacespace in St Pancras, London.
Overnight accommodation is not included in the listed course price.
VIP Masterclass place
There is one VIP Masterclass place available each month. The investment is £199 +VAT and is for one person only on a first-come-first-served basis to spend an hour working with Rachel Miller after your Masterclass has ended.
Please note if you book this VIP option and the session has already gone, we will be in touch to advise and offer you a one-hour phone call instead at the same price. (An hour’s phone consultation with Rachel usually costs £249 +VAT).
Do contact us if you’re hoping to book, to check availability. This option is only available for people who have booked to attend an All Things IC Masterclass. This option does not include the price of your Masterclass, please book your Masterclass place separately. Add the VIP option at the checkout as a separate product to book it.
1-2-1 consultancy: VIP Day
The price for 1-2-1 consultancy (VIP Day) is fixed at £1499+VAT. Discount codes cannot be used. This offer is for work you will discuss/complete on the day with Rachel.
The location is usually wallacespace, London, on a mutually agreed date, once All Things IC has confirmed the venue’s availability. We will typically hire a room at their Covent Garden or St Pancras venue.
All Things IC will arrange a phone call with you before the day, so Rachel is clear what you would like to achieve from the time together. The price includes venue hire and food. This VIP day can also be conducted in your office if you are in London and costs £1499 +VAT.
How to be a Comms Consultant Masterclasses
An introductory rate of £399+VAT is in place for the new How to be a Comms Consultant Masterclasses. Up to five delegates can attend each course. You can pay in two instalments. Please contact Rachel’s Executive Assistant Louise with any payment queries.
All Things IC is proud to offer bespoke Masterclasses. Rachel can prepare a course just for you and deliver it in your office in London or hire a training venue.
If hiring a venue, this price includes hot food, drinks and snacks. Please note it does not include accommodation or travel for your team. Discount codes cannot be used.
Important note: no refunds will be given for cancellations made within one month of the date. Please contact us with any queries.
Rachel Miller can deliver one of her publicised Masterclasses (Internal Communication, Change Communication or Strategic Internal Communication) in-house if your office is based in London.
Your investment is £1999 +VAT and this option is for a team of up to 10 people for one day. The room needs to be suitable e.g. a meeting room with a screen and technology to play the content. Please note this is not a bespoke Masterclass, as this is a separate option.
This cost does not include lunch or travel for any of your team. Bookings are currently being taken for February 2019 onwards.
VIP mentoring package
The VIP mentoring package is for one person and includes a VIP Day in London, plus six calls over six months. You’ll spend a whole day with Rachel 1-2-1, then speak via phone every four weeks for a one-hour call.
Your investment is £2999 +VAT. Discount codes cannot be used. The VIP Day can be held at a wallacespace venue in London, or in your office if you are London based.
The price for a 60-minute consultation call is fixed at £249+VAT. The price for a 90-minute consultation call is fixed at £349+VAT. The price for a two-hour consultation call is fixed at £449+VAT.
This offer is for work you discuss/complete on the day with Rachel. Please indicate three preferred dates and times when you place your booking. All Things IC will be in touch to agree a mutually convenient time and date for your call. Please call Rachel at the arranged time. These calls are for one person only and discount codes cannot be used.
Price and refunds 1-2-1 consultancy
The price for 1-2-1 consultancy (VIP Day) is fixed at £1499+VAT. Discount codes cannot be used.
Refunds can be made for cancellations up to one month prior to each course, but All Things IC reserves the right to deduct 10 per cent for administration costs. Important note: no refunds will be given for cancellations made within one month of the date.
Refunds can be made for cancellations up to one week prior to each call, but All Things IC reserves the right to deduct 10 percent for administration costs. Important note: no refunds will be given for cancellations made within one week of the date.
Places are offered on a first-come, first-served basis. You’re advised to register for a course as soon as possible. If a course is full, you may be placed on a waiting list. You will be notified if cancellations occur and space becomes available. All Things IC reserves the right to postpone or cancel courses due to low enrolment or circumstances beyond its control, as outlined above.
Joining instructions for Masterclasses
Attendees will receive a calendar invitation for their Masterclass and be sent joining instructions. You can also download them.
All Things IC stationery
- All Things IC workbooks/journals cost £4.99 each. The price includes shipping.
- Your workbook will be shipped within three business days via first class post.
- Please note this price is only for UK postage.
- If you are in Europe, please use this workbook/journal link, they are £7.99 each and include postage within Europe.
- Please contact All Things IC if you’re outside of Europe and would like to purchase one.
- Workbooks are A5 size, 24 pages, with a soft cover.
- No returns or refunds.
- Discount codes cannot be used on stationery items.
- All Things IC notebooks cost £7.50. This price includes shipping.
- Your notebook will be shipped between 3-5 business days via second class post. Proof of postage will be obtained.
- Please note they can only be sent within the UK. Please contact All Things IC if you’re outside of the UK and would like to purchase one. The quoted price is for UK shipping only.
- No returns or refunds.
- Discount codes cannot be used on stationery items.
All Things IC takes your data protection seriously. We only collect information about you for a purpose, e.g. if you’re booking a Masterclass place, placing a job advert or subscribing to our newsletter.
Get in touch...
Want to work together or got a query for me? Do please get in touch. You can also book a free 15-minute call this way, Rachel Miller.