The listening skills and responsibilities senior leaders need

What is the role of senior leaders when it comes to listening? How important is it for senior leaders to listen well inside organisations? Today we have a guest article for you by Dr Kevin Ruck. He’s the co-founder of PR Academy, the largest provider of Chartered Institute of Public Relations (CIPR) qualifications, and the course […]

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Podcast: How to help leaders communicate

What is the best way to help leaders communicate? What do internal communicators need to be mindful of? Today’s episode of the Candid Comms podcast is focused on how to help leaders communicate. I’ve shared advice and guidance based on my experience. Through this episode I’ll help you think about leadership communication in your organisation, […]

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Helping leaders to communicate – a steer from behavioural science

Do your leaders communicate well? If you’re looking for advice and guidance to help them, you’re in the right place. The recent State of the Sector survey results revealed a third (35%) of respondents said people managers were the primary communication channel for many of their employees; a figure that rises to 45% in organisations where more […]

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Why leaders need to have integrity

Leaders need to be trustworthy and have integrity. There needs to be no gap between what they say and what they do. Without integrity, we have nothing. Leaders who ask employees to do one thing, while they do another, cause immense harm. This year’s Edelman Trust Barometer found failure of leadership makes distrust the default. […]

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How to upskill your leaders in Corporate Digital Responsibility

Communication professionals are left to clean up the mess when an organisation faces a data related crisis. This is usually without having been fully immersed in the issues surrounding data management and processing in their organisations. Do you have a plan in place to act on issues related to Corporate Digital Responsibility (CDR)? Would you […]

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How to write speeches for leaders during a pandemic

Do you write speeches as part of your role? If so, getting to know who you’re writing for is essential. Over the past year, many internal communicators have found themselves creating key messages, talking points and content for leaders. I’m not a fan of ghostwriting (where speeches or text are officially credited to another person […]

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Podcast: How to work successfully with leaders

The third episode of the Candid Comms podcast is out now and focuses on working successfully with leaders. In this week’s episode I cover: 01:39 Busting the leadership jargon. 02:44 Working relationships with leaders and how you show up. 03:35 How do your leaders describe internal communication? 04:00 The role of leaders to role model […]

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How to advise hesitant leaders

Back at the start of the year I was heading home from working with one of my international clients. I boarded a plane in Dublin, Ireland, bound for Heathrow. There was only one other person in my row and we struck up a conversation. I discovered it was Shari McDaid, @ShariMcDaid, CEO of Mental Health Reform, […]

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Video: How to encourage your leaders to be virtually visible

I had a conversation with a client the other day who used the phrase virtually visible in relation to her leaders. We were talking about COVID-19 comms (obviously, aren’t we all?!), and it struck me as an incredibly suitable way to describe the situation we’re in. I’ve captured my thoughts around leadership communication via video. […]

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Join a global online conference on leadership comms

How effective is leadership communication in your organisation? Would you like to hear from others and get ideas to help improve it in your organisation? I have a guest post for you today by Michael Hargreaves, Marketing Coordinator at H&H agency here in the UK. He’s here to tell us about a new online conference […]

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Defending our Turf… or leapfrogging into leadership

With all the talk about a convergence of internal and external communication, there’s a lot of reason for IC folk to feel beleaguered, to feel a need to “defend our turf.” So says Mike Klein, Principal of Changing The Terms, a Netherlands-based consultancy focused on internal communications. A dual US-UK citizen with an MBA from […]

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Why leaders need to serve

How capable are your leaders? How can you help them prepare to serve? I’m so disappointed by last night’s England football result in the World Cup, but full of admiration for the impeccable leadership qualities displayed by Coach Gareth Southgate. His genuineness and way he embraces each player is something to be commended. Here is a […]

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