NEW online masterclasses launched - Explore how you can learn with me online. Click to find out more >

How to communicate job losses in your organisation

I can tell from my blog’s statistics that you are looking for help communicating job losses and redundancies. If you’re struggling to know what to write and what to advise your organisation, I encourage you to join me online tomorrow morning. I’ll be a guest on Eleanor Tweddell’s Another Door podcast at 9.30am BST on Thursday […]

Read more >

A Question of Comms: Anne Marie Kiernan

The latest Comms pro to sit in my hot seat is Anne Marie Kiernan, Head of Internal Communications at Kellogg Europe. Read on to discover Anne Marie’s top radio show recommendation, plus her advice for people wanting to work in this field. Would you like to sit in my hot seat? Here’s the questions you […]

Read more >

Come and Spin The Wheel on Wednesday

Every Wednesday for the past eight weeks I’ve co-hosted Spin The Wheel with my friend Chuck Gose to support Comms professionals around the globe. Our final show of season one is at 8pm BST, 3pm EST, on Wednesday 1 July and I’d love you to join us. Sign up here to be sent a reminder. The internal […]

Read more >

Returning to work after lockdown: lessons from New Zealand

New Zealand is in the enviable position of being virtually Covid-free. Prime Minister Jacinda Ardern’s policy of ‘go hard, go early’ has paid off and lockdown restrictions have been eased. The country is tiptoeing its way back to work. Businesses, offices and workplaces are, however, navigating the post-Covid landscape with the threat of the virus […]

Read more >

How to start a conversation about racism and unconscious bias

Conversations about racial injustice are louder than they’ve ever been and people are sharing their stories to educate others. We need to check our own bias and take action. Today I have a guest post for you by Gihan Hyde on how to start the conversations and gauge if your team member or colleague has suffered […]

Read more >

COVID-19 and Comms – we’re not done yet

  We’ve been living with the reality of COVID-19 for months now. The shock and stress that rippled across the globe is gradually being replaced with an acceptance that the way we live and work is changing for the foreseeable future. So, as we continue to adapt and find our way, what have the initial […]

Read more >

How to communicate with compassion

Compassion and kindness are incredibly powerful in our personal lives. The ability to forgive, provide comfort and nurture ourselves and each other is priceless. Whenever I’m communicating change, I look for opportunities to inject compassion into my work. Whether that’s coaching a leader to be empathetic through their words and actions, to reminding clients that […]

Read more >

What is a COVID-secure workplace?

Tonight’s update from UK Prime Minister Boris Johnson said: “We have been working to establish new guidance for employers to make workplaces COVID-secure.” He also talked about COVID-secure standards. Below I’ve pasted some of the transcript from the broadcast. You’ll also find a list of questions I’ve written to put you on the front foot for the […]

Read more >

What does the Government’s new messaging mean?

My social media feeds are full of discussions today about the UK Government’s latest COVID-19 messaging. The original was: Stay at home. Protect the NHS. Save lives. Design iterations aside, the messaging has remained constant throughout the COVID-19 pandemic to date. It has seeped into society so much that when recording a video message to […]

Read more >

Putting employees first in a crisis

How do you put employees first in a crisis? How does your organisation prioritise its people? If you want to learn about crisis comms, check your thinking and plan for the future, I urge you to have Amanda Coleman’s brand new book Crisis Communication Strategies to hand. I had the pleasure of reading a preview copy at […]

Read more >

The Secret in the Lockers – a gratitude initiative at NHS Digital

I have a really special guest post to share with you today. I think it’s the best thing I’ve read all year. It’s a tale of hope, kindness, values and looking ahead with a positive mindset. It’s the tonic I needed to read and I can’t wait for you to experience it too. Thank you […]

Read more >

Video: Ask Me Anything – Rachel Miller answers your queries

Hi all, as part of my ongoing efforts to support Comms practitioners around the globe, particularly as we work through the COVID-19 pandemic, I’ve launched a brand new Ask Me Anything video series. Thank you to everyone who submitted questions for me to answer, I’ve recorded the first video today to answer your questions. Topics include […]

Read more >

How can I help?

I help practitioners around the globe increase their knowledge of internal communication.

There’s a variety of ways I can support you including trainingconsultancy and mentoring to boost your skills and confidence.

Or visit my shop to see everything I offer.

Who has hired All Things IC?

Clients say working with me leaves them feeling inspired, motivated, full of ideas and ready to turn plans into action.

I’m proud to have been invited to work with, and advise, some of the world’s leading brands.

Get in touch...

Would you like to work together? Do you have a query for me? Do get in touch below. You can also book a free 15-minute call this way.