Podcast: How to use insights in internal communication

How do you use insights in your internal communication?

In this episode of the Candid Comms podcast, I examine why insights can be useful.

Insights are the second stage of The MILLER Framework – what we know about an organisation and its people.

We examine what they are, how to use them and what they can mean for your internal communication and decision making.

I explore why we need to look for meaningful data to inform our work.

You’ll leave with one thing to know, one thing to do and one thing to think about.

Candid Comms season six episode four. How to use insights in internal communication

What is the podcast?

The Candid Comms podcast is full of  practical advice and inspirational ideas, to help you thrive in your role.

It was launched in 2021 by Rachel Miller and is listened to by internal communicators around the globe. It’s had over 80,000 downloads and exists to support internal communicators.

You can find the Candid Comms podcast online including Apple Podcasts, Google Podcasts, Spotify and Podbean or listen below.

Do let me know what you think of this episode and don’t forget to rate, review and follow, so other Comms pros can benefit too.

You can access the transcript for this episode here.

Resources mentioned in the show

  • Introducing The MILLER Framework
  • The profession map from the Institute of Internal Communication.
  • Order a signed copy of my book, Internal Communication Strategy: design, develop and transform your organizational communication.

First published on the All Things IC website 22 March 2024.

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