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Internal Comms predictions for 2019…

What’s going to be hot over the next 12 months? What will the trends be? Every year I contribute to various articles in the industry press to share my predictions, so I thought I’d share them here first. Spoiler: It’s not robots. I also invited my network to contribute to this article, thank you to […]

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Day 24: Merry Christmas and Happy New Year

We’re just hours away from Father Christmas visiting and my household celebrating my twin sons’ second birthdays on 25 December. It’s been a significant year for many reasons and as my Countdown to Christmas draws to a close, I’d like to wish my clients, contacts and readers a very Happy Christmas and New Year. Thank you for your […]

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Day 23: How to communicate with the Queen

This year Her Majesty Queen Elizabeth II turned 90-years-old. From the gorgeous Annie Leibovitz photographs, to celebratory paraphernalia and specialist edition newspapers, it’s been a big deal here in the UK. Today’s Countdown to Christmas features London-based strategic communications consultant Dawn Neville. In a special guest post she’s given us an insight into working with Royalty and the protocols […]

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Day 22: How Co-op communicates with offline employees

How can you reach offline employees and ensure your company’s communication efforts are open and accessible to all? This week Co-op joined the likes of Tesco, Asda, Heineken, National Grid and Royal Mail in providing an online site for their employees to access publicly, with the launch of coop.co.uk/colleagues. (Hmm… it’s ironic we call the employees offline, […]

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Day 21: Things I wish I’d known…

What do you wish you’d known about working in internal communication before you started? What’s the biggest lesson you’ve learnt in your career? It’s never too late to adjust your thinking, learn from mistakes, try something new and experiment. Today’s guest post as part of my Countdown to Christmas reflects on a senior career in IC […]

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Day 20: The times they are a changin’

It seems the only thing guaranteed in business nowadays is change.  Change to attract new talent. Change to retain it.  Change to keep up with competition. Change to stay ahead. Today’s Countdown to Christmas guest article was written by Laura James (pictured). With eight years’ experience in internal comms, she’s worked in a number of industries […]

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Day 19: Free #PR2017 insights and trends guide

What will be the key trends, issues and opportunities impacting internal communication in 2017? Alas, the illusive comms crystal ball hasn’t been created. Yet. However, today’s Countdown to Christmas features #PR2017 – a new free 25-page guide from the Chartered Institute of Public Relations (CIPR). It’s packed with insight from 20 CIPR regional, national and sector […]

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Day 17 and 18: How not to run a conference

Employee conferences can be a fantastic way to get your workforce motivated, inspired and ready to help your organisation achieve its goals. Or they can be a cringe-worthy attempt at enforced fun, death by PowerPoint and achingly painful to witness. How do you do yours? Today’s Countdown to Christmas article focuses on all things conference related. […]

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Day 16: Test your IC digital maturity

The commsbots are here. Stay tuned for more info to discover your IC digital maturity and how to create your own comms bot. At The Big Yak unconference in September, I caught up with my super smart friend Tony Stewart, (pictured) Head of Digital at Scarlettabbott. During the buzz of the day he gave me […]

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Day 15: Key Digital Trends you need to know for 2017

Today’s Countdown to Christmas article features the Ogilvy Key Digital Trends for 2017. This yearly trend report is a must-read and is published by two of Ogilvy’s digital and innovation leaders, Marshall Manson @Marshallmanson (pictured top) and James Whatley @Whatleydude. The 89-slide report is essential reading for professional communicators so I’ve decided to include it in […]

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Day 14: How to use Yammer for Business Continuity Planning

Picture the scene: high summer, after a month of false starts and grey skies, finally reaches Oxford. With the temperature outside reaching 28°C, the air conditioning unit in a main server room fails. What do you do? That’s the situation Oxford University Press faced earlier this year. I’m republishing it today as part of my Countdown […]

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Day 13: Taking internal comms out of its comfort zone

What channels do you use for your internal communication? Is the prospect of internal comms (IC) leaking externally viewed as a risk by your senior stakeholders? Is your internal communications strategy only engaging small pockets of your total employee base? Laura Jameson, (pictured), Director, Internal Communications, Ruder Finn UK is my guest writer for Day […]

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