How to communicate change – my talk from last week

How good is your organisation at communicating change? Do you get locked into a tactical cycle of being brought in at the last-minute or are you working as a trusted adviser, championing effective internal communication at every stage? On Tuesday I had the pleasure of speaking with 350 professional communicators at the Public Service Communications […]

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Free change communication strategy template

How good are your planning skills when it comes to communicating change? I’m delighted to welcome Saskia Jones back to the All Things IC blog to share brand new guidelines with my readers to help you develop a 10-step change communication strategy. Download the template. Tip: This should be a living document accessible by others. […]

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Five reasons to get help with change comms

The business world is operating in a state of constant transformation and this is driving the demand for change communications, skills and experience.  This extract from recruiter VMA Group’s latest Inside Insight benchmarking report is underlined by their findings that ‘change communications’ is the third most important skill for an IC practitioner. (Communications planning and Employee […]

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How can organisations communicate change?

Can you build a culture of resilience, agility and readiness for change within an organisation? This is the topic Holly Gifkins, Internal Communications and Engagement Advisor at Leonard Cheshire Disability is exploring. She’s currently studying the Chartered Institute of Public Relations’ Postgraduate Diploma in Internal Communications with PR Academy and needs your help. Learn about change comms […]

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How to learn about change communication

The only certainty in business is change. It typically comes out of nowhere and requires communicators to be tenacious, confident and competent in their approach. Today I’d like to invite you to join me at my next Change Communication Masterclass on 20 June 2018. How good are you at change communication? We all encounter situations in our […]

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Why change comms should be drawn

How do you communicate change in your organisation? Do you use illustrations? Should you? Could you? I’ve got a guest post for you today examining this topic and providing food for thought when it comes to communicating visually. Virpi Oinonen @voinonen from www.businessillustrator.com is incredibly talented and I’ve featured her many times on my blog over the years. I’m […]

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Trust has imploded. Here’s what you need to know…

It has been a year of unimaginable upheaval. Trust has been so corroded that we now trust leaked information much more than traditional news sources; and algorithms over human editors. Trust is in crisis around the world, we have media echo chambers, widespread mistrust in leaders and a lack of objectivity. In the UK, trust […]

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Day 20: The times they are a changin’

It seems the only thing guaranteed in business nowadays is change.  Change to attract new talent. Change to retain it.  Change to keep up with competition. Change to stay ahead. Today’s Countdown to Christmas guest article was written by Laura James (pictured). With eight years’ experience in internal comms, she’s worked in a number of industries […]

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Thoughts on independence

This week is a key one for Scotland as a referendum is taking place tomorrow on independence. Scottish residents are being asked to vote yes or no to a proposal and the question is: “Should Scotland be an independent country?” Comms pro Keith Lams takes a look at what communicators can learn from such a debate […]

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How comms pros can maximise maternity leave

How can professional communicators plan their maternity leave and what advice and guidance exists to help them make decisions? As mum to a two-year-old daughter and preparing to give birth to twins at the end of the year, my thoughts are inevitably turning to managing my business and existing clients. Plus I’m scoping out what […]

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Changing behaviour for better business

Changing behaviour is at the heart of everything we do in internal communication. As professional communicators we help the businesses and organisations that we work with to achieve their aims and work more effectively, efficiently, safely, truthfully and responsibly. It’s making those connections that takes internal communication to a strategic level, gets buy in from […]

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Listen to episode seven of my IC podcast

Welcome to episode seven of FIR presents All Things IC with Rachel Miller. On the last Tuesday of each month I publish a podcast focusing on internal communication as part of the For Immediate Release (FIR) podcast network. Based on feedback from IC pros, I record 20-30 minutes of content each month. You can find a […]

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