Putting employees first in a crisis

How do you put employees first in a crisis? How does your organisation prioritise its people? If you want to learn about crisis comms, check your thinking and plan for the future, I urge you to have Amanda Coleman’s brand new book Crisis Communication Strategies to hand. I had the pleasure of reading a preview copy at […]

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How to communicate COVID-19 working patterns

Is your company encouraging employees to work from home or self-isolate due to COVID-19? What advice and guidance are you giving them? How are you working alongside your HR colleagues to make sure your people know what to do? How can teams keep in touch with each other if working patterns change? So many questions. Now […]

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Free crisis communication guide

Yesterday was another day of consultation calls with communication practitioners. The topic of conversation across them all was COVID-19, whether a remark in passing or an in-depth discussion. This morning I reminded the members of the closed LinkedIn group for my Masterclass alumni about my crisis comms guide. I’ve distributed hundreds of crisis comms guides […]

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How to use tech to communicate with employees during COVID-19

Is COVID-19 impacting your internal communication? Thank you to everyone who has got in touch over the past day or so to share their examples with me and ask queries. Conversations today appear to be focused on how to communicate, particularly how to use technology to bring people together when you have restricted travel or […]

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Train companies communicate a picture of disruption

The number of train operating companies using photographs to support the information they are tweeting is on the rise. Today has seen a peak due to the storm in the UK. I’ve also included photographs shared by passengers showing train information.

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Blurred lines – communicating from the inside out

Examples of how companies and universities are using social media externally to communicate with their employees/students and advise of services. 27 October 2013.

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Crisis communication checklist

Examples of how companies are using social media externally to communicate with their employees and advise of services. 27 October 2013.

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