All you need to know about Facebook at Work

The Jan. 21, 2016 #ESNchat about the impact of Facebook at Work on ESNs with special guest Carrie Young. Other chat archive links are at

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Countdown to Christmas: Day 15 – Yammer rules

Today’s Countdown to Christmas is one of the most popular articles I published in 2015. It was written by Simon Steers and focuses on seven golden rules when using Yammer. This is day 15 of my Advent series, which means there are just 10 days until Christmas! Where does time go? I hope your plans […]

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Does your perspective shape your company’s comms?

Today I’ve discovered two things that have made me think. So I’m going to share them with you, and would love to know what you make of them. One is an article by the fabulous Virpi Oinonen @Voinonen, (pictured) who I’ve featured numerous times on my blog over the years. She’s written: Why communications people […]

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Discover the secrets of effective intranets

Every year the Intranet Innovation Awards celebrate new and innovative approaches for intranets, enterprise social networks (ESNs) and digital workplaces around the globe. What can we learn from the winning entries and what trends are emerging? What approach and designs are working well for organisations? Steve Bynghall (pictured) is a freelance consultant and writer specialising in […]

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Research takes the measure of networked enterprises

Power users reap the greatest benefits from social technologies and there is a clear S-curve of adoption of Enterprise 2.0 tools. These are some of the findings from new research that has just been released by McKinsey & Company. Grab a cuppa, I’m going to highlight it all as I think it’s a good read […]

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Seven golden rules when using Yammer

How can you ensure employees know the best way to use Yammer inside your organisation, and how can you create a digital workspace? I’ve been writing about Yammer and all things enterprise social network (ESN) related on my blog since 2009, and have shared hundreds of case studies, tips and ideas. If you’ve reached this article […]

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What do IC pros think of enterprise social networks?

On Saturday 21st March, around 40 people gathered at Shell Mex House in London to attend #ESNanon (ESN Anonymous). The unconference for enterprise social network (ESN) professionals by ESN professionals was organised by Alex Chapel, Kim England and Paul Thomas to share knowledge and ideas.

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Five skills that can make or break your ESN

When it comes to enterprise social networks (ESN), what skills do communicators need and what do you need to think through? You’re in the right place to find out. Silvia Cambie @silviacambie (pictured) is a digital strategist responsible for helping major corporations increase adoption and get the most out of their investment in technology including enterprise social […]

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Come and air your ESN successes and stresses

Who can you turn to in your contacts book to ask for confidential advice and guidance about all things enterprise social network (ESN) related? I regularly get emails from people asking for my opinion, but what if there was a whole room of your peers willing and able to share their stories? Well now there is, […]

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Community management basics for IC pros

Enterprise social networks are not just another communication channel. They require a new set of communication skills that traditional professional communicators often lack. Today is Community Manager Appreciation Day #CMAD and here Virpi Oinonen @voinonen writes for my blog to tell us more. I love the way she communicates visually, you’re in for a treat […]

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How to use IC apps to reach your employees

How can you communicate with your remote employees? Companies are increasingly looking for new ways to reach their ‘hard to reach’ workforce and today I thought I’d share news of a new app which aims to do exactly that. App:IC is an app-based product from the internal communication experts at Sequel Group @sequel_group. It allows you to […]

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Countdown to Christmas: Day 19 – ESN Tremors

What happens when you encourage employees to become the stars of an advertising campaign and how can you use your enterprise social network to recruit them? You’re in the right place to find out. In February I featured comms pro Tony Stewart writing about the good work he was doing with his enterprise social network […]

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