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Podcast: Being Candid with Matt Batten

Matt Batten is Director of Communications and Engagement at the Diocese of Llandaff, which is part of the Church in Wales. I invited him to be the first guest on my Candid Comms podcast. He shared some brilliant insights, which I know other in-house internal communicators will enjoy. During our candid conversation, which gave me […]

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Podcast: How to work successfully with leaders

The third episode of the Candid Comms podcast is out now and focuses on working successfully with leaders. In this week’s episode I cover: 01:39 Busting the leadership jargon. 02:44 Working relationships with leaders and how you show up. 03:35 How do your leaders describe internal communication? 04:00 The role of leaders to role model […]

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Podcast: How to transform your internal comms

The second episode of the Candid Comms podcast is out now. In this week’s episode you’ll discover: The analogy I use when creating a transformation process. (01:42) Why you need to focus on qualitative insights, so you can make informed decisions. (05:13) Why you need to define transformation. (08:08) A special offer for listeners of […]

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Introducing the Candid Comms podcast

All Things IC turns eight-years-old this weekend and I’m celebrating by relaunching my podcast. After pausing for six years, I’m back on the airwaves via the Candid Comms podcast. The Candid Comms podcast is a weekly show designed to connect internal communication professionals to the latest advice and guidance, to help you thrive in your […]

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How to increase trust in your organisation

Internal Communicators, the time is now. The latest Edelman Trust Barometer was published today, I’ve read through it and summarised what you need to know. It reveals Business is the only trusted institution. The only. More than Government. More than the Media. More than NGOs. Let that sink in for a moment. If the past year has […]

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Why you need to focus on mindset and skill set

What’s on your to do list right now? For me it’s continuing my recovery from Coronavirus, which blighted my whole family over Christmas. It wasn’t the restful end of 2020/start of 2021 we had planned! My three children are now doing ok, having picked it up from school, and my husband and I are slowly […]

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How to create a 90 day plan

Are you preparing to start a new internal communication role? What’s the first thing you’ll do on day one? What about before you start? If you find yourself in this position, I have a brand new All Things IC Online Masterclass just for you. My How to create a 90 day plan course has just […]

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An end of year message from Rachel

Hi all, thank you for all your comments and messages following news of my President’s Medal yesterday. I’ve tried to acknowledge them all and I’m grateful for your kindness. I’m here to wish you a happy end of year, please see the short video below or watch it via my YouTube channel. We’ve nearly made […]

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What does successful internal communication look like?

What does successful internal communication look like? How do you define it? Regular readers of my blog and my Masterclass attendees know I say the purpose of internal communication isn’t telling people what to do, it’s to create a shared understanding and meaning. Only then can employees align themselves to a company’s purpose. What’s the […]

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Black History Month: a comms and inclusion case study

2020 has been a year like no other, bringing about new challenges for internal comms practitioners. Today I have a guest post for you by Lia Crooks, Internal Comms Manager and Inclusion Lead at Simply Business, a fintech, with nearly 800 people based in the UK and US. She’s shared how her company celebrated Black History […]

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How to use content design for internal comms

How much content do you write, edit, manage or publish each week? In any internal communication role, content is likely to be a large part of your working world. Today I have a guest post for you by Joanna Goodwin. Some of you may know Joanna through her work at the Office for National Statistics. She […]

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How to set your professional goals for 2021

What does the year ahead hold? Perhaps you’re planning to find a new role, change jobs, start your own consultancy business, deepen your experience in your current role or aim for a promotion? Whatever you’re plotting, I’m giving you a head start today thanks to my 2021 planner. You can download it for free today. Just […]

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