How do you keep calm and carry on in the wake of terrorist attacks? If you’re hoping for answers, I’m not sure I have them. But I do have some advice from the Home Office to share with employees, which you’ll hopefully find useful. 15 September 2017 update: The latest Home Office information following the […]Read more >
Want to know what the latest internet trends are? I’ve scoured Mary Meeker’s 355-page report and pulled out 10 things that caught my attention. If you’re looking for stats to help you do your job, this report is for you. It covers global trends, looks at what’s coming up, and for the first time, the […]Read more >
When did we get so impatient? In this world of frantic, always-on comms, when did we stop pausing to check the facts? This morning the hashtag #BuckinghamPalace was trending on Twitter. As was #PrincePhilip amid speculation there was an announcement due from the Palace at 8am. People were jumping to conclusions, declaring births, deaths and marriages […]Read more >
How do you work with volunteers? Whether in your personal or professional life, knowing how to make them feel valued, listened to and recognised is crucial. Hopefully it goes without saying that communicating at the right time and enabling them to give their views is top of that list too! Today I’ve got a guest […]Read more >
Today the Institute of Internal Communication has launched a brand new Continuous Professional Development (CPD) scheme to reward communicators for their hard work. It’s worth checking out if you’re serious about your career. I’m delighted All Things IC Masterclasses have been recognised as part of this new initiative, which means if you train with me, […]Read more >
What are you most proud of from the past year? How has your work made a difference? If you’ve worked your socks off over the past 12 months, now is the chance to have all that graft recognised by the Institute of Internal Communication, as their annual awards are now open. Entries are invited from […]Read more >
EuroComm17 is just weeks away and I’m delighted to be joining the speaker line-up. My home town of London is hosting this year’s International Association of Business Communicators (IABC) EuroComm conference, which focuses on the theme of transformation. Although I can’t promise sunny weather, you’re guaranteed a warm welcome. And plenty of tea, obviously. You don’t […]Read more >
Congratulations to all the professional communicators who battled Storm Doris to be honoured at the CIPR Inside #insidestory awards last night. I loved judging and adjudicating this year’s awards. The sheer graft and commitment to driving up standards in internal communication was evident from everything I read and comms pros I interviewed. The quality of work taking place […]Read more >
Today marks four years since I established All Things IC and I’d like to say thank you. From interviewing Jamie Oliver Group employees, to being given a private tour of Harrods and seeing a day-old giraffe at Whipsnade Zoo, life as a consultant is certainly varied! Thank you to everyone who has hired me for comms […]Read more >
The media is awash with stories mentioning fake news this week. What is it? How does it work, what do you need to know and how does it impact internal communication? Fake news is false information which has been crafted and shared, usually for a purpose. I’ve seen it described as active misinformation. Its purpose […]Read more >
When was the first employee magazine produced? It’s earlier than you may think. Much earlier. I’ve got a treat for your ears today in the form of a one-off radio show from the BBC focused on internal communication. The show, called Bathrooms Are Coming: An Internal History of Corporate Comms is available to listen to online […]Read more >
Joseph, resplendent with a man bun, snaps a selfie to capture latte-holding Mary pulling a duck-face in front of the manger. The wise men arrive on segways holding Amazon Prime parcels, while an organic cow munches gluten-free feed outside the stable. The shepherd streams it all via social media to mark the momentous occasion. Huh? […]Read more >
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