My Online Masterclasses are now live

Today is launch day for my All Things IC Online Masterclasses, hurrah! I’m so excited to share them with you, it means we can work together wherever you are in the world and you can access easy-to-use training when you need it. Are you a professional communicator in need of a knowledge or confidence boost? […]

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What does the Government’s new messaging mean?

My social media feeds are full of discussions today about the UK Government’s latest COVID-19 messaging. The original was: Stay at home. Protect the NHS. Save lives. Design iterations aside, the messaging has remained constant throughout the COVID-19 pandemic to date. It has seeped into society so much that when recording a video message to […]

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How to use messaging in the workplace

What are the opportunities and challenges of using messaging at work? How can you use messaging tools to foster a culture of collaboration, while also navigating security, privacy and compliance pitfalls? I’ve contributed to a brand new report, which is hot off the press today, to explore the topic in detail. It contains insights from communications […]

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Ten Yammer mistakes to avoid

Are you using Yammer inside your organisation? Would you like to know some mistakes to avoid? I’ve been writing about using social media for internal communication on my blog since March 2009. I asked my network via Twitter whether this would be a valuable article to write and you said yes. So here goes… Thank […]

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How disruptive technology and culture go together

On Monday I had the pleasure of discussing all things disruptive technology and culture at Social Media Inside the Large Enterprise conference aka #smilelondon. The day was expertly hosted by Marc Wright of simplycommunicate, and Jenni Field of Redefining Communications. It was packed with insights and case studies from comms pros including Larraine Solomon, Head of Comms […]

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Podcast: The impact of digital on internal communication

What’s the impact of digital on internal communication? Today I’m delighted to share a podcast with you I recorded last week. Paul Sutton invited me to be a guest on his Digital Download show to discuss the topic and we covered so much! From the rise of enterprise social networks, to company culture and employee […]

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A question of comms: Dee Ann Adams

Discover why Dee Ann Adams thinks communicators need to spend more time getting to know employees, plus the importance of style. Dee Ann is Global Internal Communications Manager at Allegion in Carmel, Indiana and the latest professional communicator to sit in my #questionofcomms hot seat. Allegion is a provider of security products and solutions for homes […]

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Three technology megatrends you need to know now

Want to know how to survive and thrive in the digital economy over the next five to 10 years? Gartner has just published its Hype Cycle for Emerging Technologies, 2017 and identified three “megatrends” you need to be aware of: Artificial intelligence (AI) everywhere transparently immersive experiences digital platforms. I’m going to guide you through them. This is going to […]

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The death of patience and why you need to pause…

When did we get so impatient? In this world of frantic, always-on comms, when did we stop pausing to check the facts? This morning the hashtag #BuckinghamPalace was trending on Twitter. As was #PrincePhilip amid speculation there was an announcement due from the Palace at 8am. People were jumping to conclusions, declaring births, deaths and marriages […]

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Free report packed with global digital trends and stats

Every year the smart people at We Are Social @wearesocial produce a report covering internet use, social media, and mobile around the world. The latest Digital in 2017 Global Overview report has just been released. At 750 slides long, it’s well worth a read and bookmarking for the future. Looking for information help you build […]

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Get a reality check on fake news

The media is awash with stories mentioning fake news this week. What is it? How does it work, what do you need to know and how does it impact internal communication? Fake news is false information which has been crafted and shared, usually for a purpose. I’ve seen it described as active misinformation. Its purpose […]

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Day 15: Key Digital Trends you need to know for 2017

Today’s Countdown to Christmas article features the Ogilvy Key Digital Trends for 2017. This yearly trend report is a must-read and is published by two of Ogilvy’s digital and innovation leaders, Marshall Manson @Marshallmanson (pictured top) and James Whatley @Whatleydude. The 89-slide report is essential reading for professional communicators so I’ve decided to include it in […]

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