How to learn about using Enterprise Social Networks
How are you getting on with your Enterprise Social Network? I’ve been writing about using social media for internal communication for the past seven years on my blog. Throughout that time I’ve shared hundreds of ideas, articles and guest posts to help you choose whether an ESN is right for you, which one to go […]
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Introducing Workplace by Facebook
Are you using Facebook at Work? Not in the traditional sense, in the new shiny Enterprise Social Network sense. I’ve been writing about their latest offerings since the start of the year. Now they’ve rebranded to Workplace (formerly known as Facebook at Work) and it’s available to any company or organisation that wants to use it. Facebook […]
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How to use Yammer for Business Continuity Planning
Picture the scene: high summer, after a month of false starts and grey skies, finally reaches Oxford. With the temperature outside reaching 28°C, the air conditioning unit in a main server room fails. What do you do? That’s the situation Oxford University Press faced 10 days ago. Here John Kay, Internal Communications Manager, Group Communications, […]
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New research highlights challenges to using ESNs
Fewer than 50 per cent of communicators believe the implementation of internal social media tools in their organisation has been successful. Does that include you? That’s one of the findings from a new PR Academy survey of internal communication, PR and digital communication professionals about the use of enterprise social networks (ESNs). Despite the challenges to the […]
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How an NHS Trust is encouraging social media use
“We trust our employees with patients’ lives. Why wouldn’t we trust them with social media?” I’ve shared this quote from Dean Royles, ex-Chief Executive of NHS Employers many times as it highlights the importance of trust in workplaces when it comes to social media. This week Barking, Havering and Redbridge University Hospitals NHS Trust is holding its […]
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How to work with bloggers
It’s a woman’s world: three-quarters of UK bloggers are women, and they’re talking a different language to brands, PRs and marketers, says the biggest ever survey of UK bloggers. Do you blog? If so, or you’re looking for ways to develop relationships with bloggers, stay tuned. The most popular blog topics are fashion, beauty and […]
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Fancy speaking at the Intranet Now conference?
Got a story to share with other communicators about the good, bad and ugly side of running your intranet? If you’ve always fancied speaking at a conference, but never given it a go, here’s your chance. As a well-rounded internal communicator, you’re sure to be involved with digital and intranet communications. The Intranet Now conference is about more […]
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What’s on this week for comms pros
How do you overcome intercultural challenges when planning your internal communication? You’ve invited to the 38th Groucho Club networking and learning breakfast this week, where this topic will be examined. It’s happening in London on Tuesday 12 April hosted by John Smythe and Engage for Change. Special guest Dr Barbara Gibson will be leading the conversation. […]
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The top 100 CEOs on social media
A whopping 61 per cent of Fortune 500 CEOs still have no social media presence at all. CEOs who are using social media prefer Twitter and LinkedIn as their channels of choice. Today the annual Top 100 CEOs on social media list has been published and it’s no surprise to see Virgin’s Richard Branson at number one. Having […]
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How employee advocacy works using social media
What’s the impact of employee advocacy and what relevance does it have today? What type of information do employees share about their companies via social media? What do you need to know about this whole topic? A brand new report from the smart people at Altimeter @Altimetergroup, is hot off the press. It addresses these […]
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Mind the comms skills gaps…
How are your crisis comms skills? What about public affairs? These areas are the top skills gaps identified by professional communicators in PR Academy’s latest annual trends survey. They’ve just released their findings and I’m not surprised by the results. They show digital communication/social media is the one skills gap most respondents said they’d like […]
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What’s on this week for comms pros
What can leaders from JustGiving, Google, HSBC and Facebook teach comms pros about company culture? I’m looking forward to finding out during a Company Culture Conference and Hackday on Wednesday 10 February. It’s being hosted by Culturevist in London and there are a few tickets left. Every Sunday I publish What’s on this week. Today’s article covers […]
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