Podcast: How to audit your internal communication

How often do you audit your internal communication? How can you unlock budget to conduct an audit? What do you need to consider before auditing? If you’re grappling with this topic in your organisation, help is at hand. Thank you to everyone who asked me to record a Candid Comms podcast episode to help you […]

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Why internal communication feels tougher today

Internal communication feels tough right now. We’ve gone through so much as a profession in the past few years, not least communicating and advising our way through a global pandemic. As a result I’m observing a shift in how we communicate inside organisations. Or more accurately, how employees experience internal communication and what their expectations […]

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Podcast: How to plan an effective All Employee Meeting

Are you responsible for creating All Employee Meetings in your organisation? Perhaps you call them Town Halls, or All Hands. Whatever the name, getting these sessions to work well can be a challenge. I’ve explored this topic in the latest episode of my Candid Comms podcast, which has just been published. You can find the […]

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2022 State of the Public Relations Profession

An increase in working hours, impact on mental health, and career moves are familiar findings for many in the 2022 State of the Profession Report published this week by the Chartered Institute of Public Relations (CIPR). Each year, the CIPR survey collects insights from PR professionals (883 in 2022) to understand our profession’s latest trends […]

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Employee Engagement or Business Impact? Unleashing the power and impact of internal communication

I’ve heard many times internal communicators say they face the challenge of knowing where the boundary is between internal comms and employee experience. Does that resonate with you? As every organisation is different there isn’t a clear answer, but it’s important for us to remember the definition of internal communication comms friends – ‘the overarching […]

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Helping leaders to communicate – a steer from behavioural science

Do your leaders communicate well? If you’re looking for advice and guidance to help them, you’re in the right place. The recent State of the Sector survey results revealed a third (35%) of respondents said people managers were the primary communication channel for many of their employees; a figure that rises to 45% in organisations where more […]

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My journey from in-house to consultancy

Today is a special day at All Things IC as we’re officially welcoming Communication Consultants Caroline Cubbon King and Dan Holden to the team. I established the business in 2013 to offer training, mentoring and consultancy for internal communicators around the globe. Over the years I’ve worked with talented Associate Comms Consultants to support clients, […]

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What does world-class internal communication look like?

Are you struggling to engage teams around purpose, strategy and values? Are disengaged employees a challenge you’re facing this year? If so, you are not alone. The State of the Sector 2021/22 research is out today and as ever, it’s an interesting read for internal communicators. The survey is produced by Gallagher and I know IC […]

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Podcast: How to communicate in a manufacturing environment

What do internal communicators need to think about when communicating in a manufacturing environment? Alexandra Bîrlădianu is Head of Corporate Communication at Guardian Industries. She joins me from Luxembourg to talk about the challenges and opportunities of working in a glass and automotive focused organisation. This is the final Candid Comms podcast episode of season […]

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How to write about equity, diversity and belonging

Language is incredibly powerful. Words have the potential to shape our world. How confident do you feel writing about equity, diversity and belonging in your organisation? Do you have a tone of voice guide in place? If so, does it touch on these areas? If you’re looking for advice and guidance, you’re in luck as […]

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What’s top of mind for Comms pros in 2022

This time of year is always a mixed one for Comms pros. We’re focusing on the remaining actions and aspirations from the year to date, while looking ahead to the next 12 months. You may be grappling with annual budgets, resourcing plans and training requests, while planning end of year leadership communication, measurement reports and […]

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Three phrases to watch out for in your internal comms

Do you have any words or phrases you avoid in your internal communication? An All Things IC client detests the word ‘enable’ and I avoid ‘in addition’ as it rarely adds anything. Some of my in-house roles had lists of banned words, plus phrases we constantly corrected. When I was in-house at Visa for example, I […]

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