What do we need to know about hybrid working?

Hybrid working is making the headlines and looks like it’s here to stay. Through this article I’ll share advice to help you think it through for your organisation. I’ve also collated a list so you can discover what other companies are doing. Hybrid working was the topic my All Things IC Inner Circle group explored […]

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Podcast: How to prove the value of internal communication

Have you been asked to prove the value of internal communication? Do you know how to do that? In this 11th episode of the Candid Comms podcast, I’ve analysed how to prove the value of internal communication. I examine a quote I heard recently: “Leaders know the importance, but not the value of internal comms” […]

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How to plan your Comms effectively

What is your planning process like? A survey of over 350 senior Comms leaders revealed 38% acknowledge they don’t work to an overall communications masterplan. Does that resonate with you? According to global research by ICPlan and Donhead Consultants, Comms professionals who take planning seriously get better results. However, as many as four in ten […]

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What I wish I knew before launching my business

Are you considering being a Comms Consultant? If so, my recent interview with former Head of Internal Comms Jo Hall is for you. She kindly invited me onto her Jo & Co Show podcast, which has just been published. Jo is a Transformation Mentor who says she’s on a mission to inspire other business owners […]

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What’s it like to leave an in-house role?

Are you thinking of becoming a Comms Consultant in 2021? If you’re curious about becoming a freelancer, I know you’ll find this guest post useful. I’ve interviewed Chris Coburn to share what the reality is like so far. He spent a decade at John Lewis and has just launched Chris Coburn Communications (CCC). I wanted […]

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What is ESG and how does it differ from CSR?

What is ESG? If you’ve been spotting it cropping up but don’t know what it is, I’ve got you covered. Environmental, Social and Governance (ESG) is growing in popularity and conversations about it are increasing. (CSR stands for Corporate Social Responsibility). I’ve been spotting ESG with the word Corporate added before Governance, so don’t be […]

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Podcast: Being Candid with Matt Batten

Matt Batten is Director of Communications and Engagement at the Diocese of Llandaff, which is part of the Church in Wales. I invited him to be the first guest on my Candid Comms podcast. He shared some brilliant insights, which I know other in-house internal communicators will enjoy. During our candid conversation, which gave me […]

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Podcast: How to work successfully with leaders

The third episode of the Candid Comms podcast is out now and focuses on working successfully with leaders. In this week’s episode I cover: 01:39 Busting the leadership jargon. 02:44 Working relationships with leaders and how you show up. 03:35 How do your leaders describe internal communication? 04:00 The role of leaders to role model […]

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Podcast: How to transform your internal comms

The second episode of the Candid Comms podcast is out now. In this week’s episode you’ll discover: The analogy I use when creating a transformation process. (01:42) Why you need to focus on qualitative insights, so you can make informed decisions. (05:13) Why you need to define transformation. (08:08) A special offer for listeners of […]

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Introducing the Candid Comms podcast

All Things IC turns eight-years-old this weekend and I’m celebrating by relaunching my podcast. After pausing for six years, I’m back on the airwaves via the Candid Comms podcast. The Candid Comms podcast is a weekly show designed to connect internal communication professionals to the latest advice and guidance, to help you thrive in your […]

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What does the new normal look like for internal communications in 2021?

What does the new normal look like for internal communications in 2021? This was the topic of the opening panel at PRWeek’s Strategic Internal Communication conference today. Jenni Field, Founder and Director of Redefining Communications chaired the panel on my behalf, as I’m still recovering from Coronavirus. Thank you Jenni. She’s here with a guest […]

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How to increase trust in your organisation

Internal Communicators, the time is now. The latest Edelman Trust Barometer was published today, I’ve read through it and summarised what you need to know. It reveals Business is the only trusted institution. The only. More than Government. More than the Media. More than NGOs. Let that sink in for a moment. If the past year has […]

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