Introducing the Candid Comms podcast
All Things IC turns eight-years-old this weekend and I’m celebrating by relaunching my podcast. After pausing for six years, I’m back on the airwaves via the Candid Comms podcast. The Candid Comms podcast is a weekly show designed to connect internal communication professionals to the latest advice and guidance, to help you thrive in your […]
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What does the new normal look like for internal communications in 2021?
What does the new normal look like for internal communications in 2021? This was the topic of the opening panel at PRWeek’s Strategic Internal Communication conference today. Jenni Field, Founder and Director of Redefining Communications chaired the panel on my behalf, as I’m still recovering from Coronavirus. Thank you Jenni. She’s here with a guest […]
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How to increase trust in your organisation
Internal Communicators, the time is now. The latest Edelman Trust Barometer was published today, I’ve read through it and summarised what you need to know. It reveals Business is the only trusted institution. The only. More than Government. More than the Media. More than NGOs. Let that sink in for a moment. If the past year has […]
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How to create a 90 day plan
Are you preparing to start a new internal communication role? What’s the first thing you’ll do on day one? What about before you start? If you find yourself in this position, I have a brand new All Things IC Online Masterclass just for you. My How to create a 90 day plan course has just […]
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An end of year message from Rachel
Hi all, thank you for all your comments and messages following news of my President’s Medal yesterday. I’ve tried to acknowledge them all and I’m grateful for your kindness. I’m here to wish you a happy end of year, please see the short video below or watch it via my YouTube channel. We’ve nearly made […]
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How mature is your internal communication?
If I asked you how mature your organisation’s internal communication is, what would you say? What about your Comms team? If you feel like you want to change things in 2021, do you know where to start? Today I have news of a maturity model that I know you’ll find useful, it’s been created by […]
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What does successful internal communication look like?
What does successful internal communication look like? How do you define it? Regular readers of my blog and my Masterclass attendees know I say the purpose of internal communication isn’t telling people what to do, it’s to create a shared understanding and meaning. Only then can employees align themselves to a company’s purpose. What’s the […]
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Black History Month: a comms and inclusion case study
2020 has been a year like no other, bringing about new challenges for internal comms practitioners. Today I have a guest post for you by Lia Crooks, Internal Comms Manager and Inclusion Lead at Simply Business, a fintech, with nearly 800 people based in the UK and US. She’s shared how her company celebrated Black History […]
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How to advise hesitant leaders
Back at the start of the year I was heading home from working with one of my international clients. I boarded a plane in Dublin, Ireland, bound for Heathrow. There was only one other person in my row and we struck up a conversation. I discovered it was Shari McDaid, @ShariMcDaid, CEO of Mental Health Reform, […]
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How to use content design for internal comms
How much content do you write, edit, manage or publish each week? In any internal communication role, content is likely to be a large part of your working world. Today I have a guest post for you by Joanna Goodwin. Some of you may know Joanna through her work at the Office for National Statistics. She […]
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How to set your professional goals for 2021
What does the year ahead hold? Perhaps you’re planning to find a new role, change jobs, start your own consultancy business, deepen your experience in your current role or aim for a promotion? Whatever you’re plotting, I’m giving you a head start today thanks to my 2021 planner. You can download it for free today. Just […]
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How to communicate the death of an employee
At some point in your Comms career, you may need to communicate the death of an employee. The purpose of this article is to help you think through your approach and point you towards resources. I hope you find it useful and don’t need to act on it. But if you’ve discovered this article because […]
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