How #HousingDay took Twitter by storm

Here at TPAS we watched with a huge smile on our faces as we read story after story of the difference landlords and tenants who work together make every day in their communities. We hope you enjoy our chosen snapshots of the day.

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How internal comms pros use social media – the results

Eighty five per cent of internal communication professionals say they are expected to have a ‘good understanding’ of social media and 89% think their professional use of social media will increase, according to research I’m publishing today. Last year I had four theories about how IC pros use social media: • Internal social networks often ‘just […]

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Blurred lines – communicating from the inside out

Examples of how companies and universities are using social media externally to communicate with their employees/students and advise of services. 27 October 2013.

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Today Twitter will look like this…

                        Having been awake since silly o’clock this morning – a clear fail in our household internal communication to the youngest member of the Miller clan, my 17 month old, about the clocks changing here in the UK – I created this chart to […]

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Comms pros gather and SMILE

On Monday 23 September around 150 internal comms professionals attended Social Media Inside the Large Enterprise (SMILE) that was hosted by simply-communicate at Prospero House in London, which was a great start to Social Media Week. I presented the findings from the research I undertook with the simply-communicate team to open the event and enjoyed hearing the […]

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How do IC pros use social media?

Today I’m launching the 2013 version of my ‘How internal comms pros use social media’ survey. Thank you to everyone who took part in answering the questions last year. Based on feedback I’ve decided to repeat it to track trends and also use the opportunity to ask for your views about my blog and what […]

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How to monitor social media

Do you know how to monitor social media? What information exists to help you and where can you discover what the options are? You’re in the right place. The increasing importance of social media in helping set and shape the news agenda as well as influence public behaviour mean more and more public relations (PR) […]

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How many social media channels do you know?

If you’ve ever seen me present, chances are you will have heard me talk about The Conversation Prism by Brian Solis @briansolis. For the past few years I’ve constantly been asked ‘how can I keep up-to-date with knowing what’s being used for social media?‘ One of the resources that I consistently point internal communication pros […]

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The call centre dials up engagement methods

How would you feel if your CEO led you in a rendition of singing ‘The Killers’ Mr Brightside’ in your induction session or organised a speed-dating event for the office? Tonight (4 June 2013) was the first of a five-part programme, The Call Centre, a new fly-on-the-wall documentary following the ups and downs of a […]

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How the military use social media

How do you keep your employees safe online? Over the past few weeks I’ve been writing about social media policies and guidance and highlighting how organisations equip their workforce through policies and advice, including collating a list of 300 policies. What about matters of national security? The Ministry of Defence (MoD) has a comprehensive communications […]

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A student’s view on using social media for IC

Could social media be an effective tool for the development of 21st Century internal communication (IC) strategies? I am contacted every week by students at all levels who are undertaking research and reading and are on the hunt for case studies, resources and opinions to help shape their thinking and approach. If you have reached […]

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300 social media policies

Where do you start when it comes to creating social media guidelines for your organisation? Do you have a policy in place already but feel like it needs to be more robust? Feel like it’s too long/short and would like to see what others do? You’re in the right place. Every week I am contacted […]

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