How has your year been? What are you struggling with work wise?

I frequently ask my clients and Masterclass attendees what they’re struggling with. I posed this question in my recent monthly newsletter, The Water Cooler, in the form of a short survey. Thank you to everyone who participated.

Rather than write a typical 2020 predictions article, I’m going to look back on this year and share some insights from your peers. I offered practitioners the option to be anonymous if they wished.

I’ve also linked to a free 2020 planner at the end of this article to help you get a head start on next year.

Ready? Let’s dive in.

 

What IC practitioners have been struggling with this year

Communicating the value of communications – Melanie Gibbons, Owner at Elm Communications, based in Australia.

Does that ring true for you? This anonymous comment is along a similar line…
Getting the business to understand that for an initiative/campaign/project/change programme to be successful you need to involve your people – and internal communication! 

How have you been getting your business to understand the need to involve your Comms team and people this year?

Understanding of communications, it’s a discipline everyone thinks they know better – Joanna Goodwin @joannagoodwin3

There it is again, perhaps this is a blog post I should create next year. What do you think?

If you’re struggling with this too, keep this in mind…

Why?

I often find there is confusion about the language we use in internal communication, so a great starting point is to define and clarify what you mean when you say internal communication and internal communications in your organisation. Do your stakeholders know the difference? Do you speak about it consistently as a team?

Further reading on the All Things IC blog: How to change conversations about internal communication.

A quality leader in communications.

Does this resonate with you? What is your boss like? Are your leaders good communicators? How are you going to help them improve in 2020?

Cutting through the noise, simplifying comms and the channels landscape (currently a bit of a wild garden!). – Simon Monger, Internal Communications and Engagement Specialist @SimonMonger

What would your answer be? What has been dominating your thoughts and energy work wise this year? Does it look set to resolve in 2020 or does it need more attention?

I offer Consultation Calls to help IC practitioners problem solve, you can explore the options here.

What trend from 2019 looks set to stay in 2020?

How to engage those hard-to-reach remote workers – Simon Monger, Internal Communications and Engagement Specialist @SimonMonger

Do you have remote workers in your company? If so, check out this blog post I published earlier this year featuring research by my friend Jenni Field: How to communicate with remote workers.

The “narrative” – everyone wants one but no one really knows what it is. Melanie Gibbons, Owner at Elm Communications, based in Australia.

Further reading via the All Things IC blog: Using a strategic narrative – what it is and how to use one.
More engagement, less dissemination
Email.
There’s no escaping it!
Email, we try to avoid it, but it’s the best channel for our people. As a team we’re trying to encourage people to use it to ask questions, we’re slowly getting there.
There it is again.
The trend for apps seems to be back. Everyone is talking about them at conferences. 
Yes! I’ve heard this too. When a client tells me: “We need an app” I always want to know what business problem they’re trying to solve, that has led them to conclude an app is the answer. Sometimes it is, but my concern is when it’s merely another broadcast/push mechanism, rather than two-way channel and mechanism to hear employees’ voices. I want to see how apps fit into a wider channels mix, I also want to know if they are replacing a channel or merely adding to the noise.

Looking ahead to 2020

How are your plans shaping up for next year? Readers of my monthly newsletter, The Water Cooler and Comms practitioners in my Masterclass and Mastermind alumni groups on LinkedIn, will know I’ve been sharing a 2020 planner.

Would you like your own copy? You can access it here.

Find a new Comms job

Are you looking for a new job? Keep an eye on the All Things IC Jobs page to discover the latest vacancies. They are also Tweeted @AllThingsICJobs. Trying to recruit? Adverts cost £125+VAT per vacancy per week.

Come and learn about internal communication with me

Dates for my upcoming All Things IC Masterclasses can be found on my website. They are held at my brand new All Things IC Hub and your investment is £599 +VAT.

I have a price freeze in place across all of my Consultation options, from Consultation calls, to VIP Days, Team Days and Monthly Masterclasses. Book before the end of January 2020 to benefit from this year’s prices next year.

 

Thank you to everyone who has chosen to work with me this year and to all my Masterclass attendees and guest writers.

I hope you have a fantastic Christmas and New Year.

Thank you for stopping by,

Rachel

First published on the All Things IC blog 20 December 2019.

 

FREE DOWNLOAD!
GET YOUR FREE PERSONAL BRANDING CHECKLIST
I've put together this free guide to help you build your personal brand and increase your influence at work.

Enter your details below to receive your copy.
YES PLEASE
Close
GET THE LATEST ALL THINGS IC
BLOG POSTS IN YOUR INBOX
YES PLEASE
Close
FREE DOWNLOAD!
GET YOUR FREE DAILY PLANNER 
I've put together this free planner to help you plan your 
time more effectively

You'll also receive my monthly The Water Cooler newsletter and IC updates direct to your inbox
YES PLEASE
We collect, use and protect your data in line with our privacy policy
Close
JOIN THE ALL THINGS IC EMAIL LIST
Enter your email address below to get my monthly newsletter The Water Cooler, plus the latest IC news and updates.
YES PLEASE
We collect, use and protect your data in line with our privacy policy
Close
GET A FREE COPY OF MY CHANNELS MATRIX
Download my Channels Matrix to help you get organised.

You'll also receive my monthly The Water Cooler newsletter and IC updates direct to your inbox.

Rachel
YES PLEASE
We collect, use and protect your data in line with our privacy policy
Close
 JOIN THE WAIT LIST
Enter your email address to get updates
about my new Online Masterclasses. You'll also get my monthly newsletter The Water Cooler.
YES PLEASE
We collect, use and protect your data in line with our privacy policy
Close
FREE DOWNLOAD
GET YOUR FREE CHANGE COMMS STRATEGY TEMPLATE
Enter your email address to get your template.
 You'll also get my monthly newsletter The Water Cooler.
YES PLEASE
We collect, use and protect your data in line with our privacy policy
Close
FREE DOWNLOAD
GET YOUR FREE INTERNAL COMMS PLAN GUIDELINES
Enter your email address to get your template.
 You'll also get my monthly newsletter The Water Cooler.
YES PLEASE
We collect, use and protect your data in line with our privacy policy
Close
FREE DOWNLOAD
GET HELP WITH YOUR CHANGE COMMS
Enter your email address to get your checklist.
 You'll also get my monthly newsletter The Water Cooler.
YES PLEASE
We collect, use and protect your data in line with our privacy policy
Close
DO YOU WANT TO BE THE FIRST TO READ MY LATEST ARTICLES?
 
Enter your email address below and stay updated.
 You'll also get my monthly newsletter The Water Cooler.
YES PLEASE
We collect, use and protect your data in line with our privacy policy
Close
FREE DOWNLOAD
GET YOUR FREE TALK PLANNER
Enter your email address to get your template.
 You'll also get my monthly newsletter The Water Cooler.
YES PLEASE
We collect, use and protect your data in line with our privacy policy
Close
FREE DOWNLOAD
ACCESS YOUR 2020 PLANNER
Enter your email address to get your 2020 planner.
 You'll also get my monthly newsletter The Water Cooler.
YES PLEASE
We collect, use and protect your data in line with our privacy policy
Close
Sign up for The Water Cooler to get the latest IC news direct to your inbox
Sign me up
close-image

FREE DOWNLOAD!

GET YOUR FREE CHANGE COMMS STRATEGY TEMPLATE


Enter your details below to receive your copy.
Yes Please