Let’s work together

I help professional communicators improve their knowledge of internal communication.

There’s a variety of ways I can support you including training and personalised advice to boost your skills and confidence.

The Chartered Institute of Public Relations named me Outstanding Independent Practitioner 2017 in recognition of my work in this field.

Internal Communicators say working with me leaves them feeling inspired, motivated, full of ideas and ready to turn plans into action.

Browse the options below to choose how we can work together.

Who has hired All Things IC

I’m proud to have advised some of the world’s leading brands including:

Four ways you can work with me for free:

There’s not a one-size-fits-all approach to communication or employee engagement, because no two companies are the same.

That’s why you need tailored and smart strategies that are aligned to your business, relevant channels, opportunities for two-way conversations and for employees to have their voices and views heard and acted on.

More than that, I understand the reality of working as a Senior Internal Communications professional, you’re visible and can’t always be seen to ask for help. Now you can. If you need to check your thinking, get an honest view or even to vent, contact me. We can work together confidentially to solve your problems so you can be everything you need to be inside your organisation.

We’ve got this.

Rachel.

What clients say about my work

We worked with Rachel on a training session for our team and peers in other business areas. The session was engaging and a really good whistlestop tour of what’s new/trends in the sector. Rachel is incredibly personable, she’s also very generous in opening up her network and connecting you with other Comms pros.

She brings a wealth of knowledge and expertise which is coupled with a very likeable manner. I look forward to working with Rachel again in the future.

Rayna Miller

Head of Employee Engagement

The Zoological Society of London asked Rachel to conduct an internal communication audit to gauge concrete evidence of where we were in terms of internal comms.

Rachel conducted a thorough audit before providing us an in-depth review document which included a clear assessment of the existing IC culture and tips to move forward including quick wins and longer term strategic changes.

Her work gave us the confidence to begin discussions with the new HR director straight away and many of her short-term and longer term recommendations have already been put into place.

We will certainly engage Rachel again in the future. We couldn’t recommend her highly enough, she is courteous, professional, a pleasure to work with and, most importantly, a complete expert in her field.

Emma Edwards

Head of Communications, ZSL

Rachel coached me when I moved from working in an agency on external comms to working in-house on internal comms. It was quite the leap, and my sessions with Rachel gave me the confidence I needed to get up and running quickly and also spot where I could make a difference in my new role. What Rachel doesn’t know about internal comms isn’t worth knowing, and I’m now working with her to coach my team. She’s also an absolute joy to work with – 100% professional but also warm, engaging and fun!

Adele McIntosh

Director of Internal Comms, ARM

Rachel is one of those people who ‘gets it’ and knows her stuff. She’s creative, hugely passionate about the value of internal communications and self-motivated with bags of fabulous experience.

We worked together to deliver an event for O2’s Internal Comms team. In the run up, Rachel worked hard to understand our business, team and challenges to maximise what the team could take away from the day. Rachel’s considerable experience and assured manner immediately instilled confidence and she delivered a great day the team really enjoyed and that exceeded my expectations. Rachel combined her experience, impeccable stakeholder management skills and creativity to make sure we maximised every minute.

Not only is Rachel an Comms superstar at the cutting edge of IC strategy and delivery, she’s also great fun to work with and I hope we get to work together again soon.

Chloe Jeffs

Former Head of IC, O2

Bespoke Internal Comms training

Need a confidential space where you or your team can learn? I’ve devised and delivered bespoke All Things IC Masterclasses and strategy sessions for organisations including the BBC, Coca-Cola, LEGO, Royal Mail, Aon, AVEVA, O2, British Red Cross, National Trust, NHS, Mencap and ARM.

If you’re based in London I can come to you or I’ll host you at my training venue in London. Topics include strategic internal communication, change, knowledge management and role of the modern communicator.

See the small team or large team bespoke Masterclass options.

I also offer 1-2-1 VIP coaching and phone consultations.

Do get in touch with any queries.

Helping Internal Communicators to succeed since 2013.

Get in touch...

Want to work together or got a query for me? Do please get in touch. You can also book a free 15-minute call this way, Rachel Miller.

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