Csaba settles in

end-logo

Csaba settles in

Here is the second part of Csaba’s diary…

Before I share the details of my second week at Vodafone Hungary Ltd I must mention the previous one. The views and opinions expressed here – via posts and comments written by me – represent my own and not those of my employer. Last time I only introduced myself so I didn’t feel necessary to do so.

Please allow me to jump back in the time a little because I forgot to talk about an interesting visit, which I took part in it during my first week. Colleagues of mine and I took a look at the Vodafone Operations Centre Hungary (VOCH), which is also located in Budapest. Interesting part is that it has its own individual business structure – its own entity. From this reason my colleagues and I were only guests there so to speak. The internal communications of VOCH is managed by its own employees. We were interested what they have done lately in this field. They showed us the structure of their intranet and we discussed some technical questions also. They informed us that they are planning to use digital signage devices and certain tools for internal communications purposes.

So now onto my second week. As I am still quite new there were a few things to sort out including receiving the basic equipment but also certain software which will be important to manage the intranet efficiently and access inboxes etc. During the introductory training I also received a sneaky peek into the work of different areas.

On Thursday we visited Vodafone regional customer service centre in Miskolc. As I saw their working environment, which is quite nice, I thought that they are hard-to-reach employees. They receive plenty of calls a day so they have less time to read the intranet. So if we want to recreate a user-centred intranet than we definitely should create a sample persona, which is about them.

That’s all for the second week. Of course, I had more things to do but I wanted to highlight the interesting ones here. I welcome your comments, Csaba.

RELATED POSTS

The inside story on last night’s award winners-image

The inside story on last night’s award winners

Congratulations to all the professional communicators who battled Storm Doris to be honoured at the CIPR Inside #insidestory awards last night. I loved judging and adjudicating thi...

Read moreRead more
A question of comms: Kerry Sheehan-image

A question of comms: Kerry Sheehan

What’s the one book you think every comms pro should read? Today Kerry Sheehan, Head of Communications at North East London NHS Foundation Trust, one of the biggest in Engl...

Read moreRead more
Unveiling the mysteries of… Organisational Development-image

Unveiling the mysteries of… Organisational Development

How good is your Organisational Development knowledge? When I first heard the term a decade ago, I wasn’t entirely sure what it was. At the time, I was being introduced to th...

Read moreRead more

Leave a comment


Post commentPost comment






*

Learn about internal comms

Who’s hired All Things IC
Get updates by email
Download the All Things IC app
Shares