I’m a poet but didn’t know it

I’m not actually, but couldn’t resist the headline. Sorry. However, I do know a professional communicator who is also a poet in his spare time, and seeing as today is National Poetry Day I thought it would be good to highlight some of his work. Richard Dennison (pictured) manages the intranet and social media for […]

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Social media just got even friendlier

Following my article yesterday about how the Local Government Association (LGA) has introduced a Social Media Friendly Mark, I asked LGA whether they would be open to the idea of other people using their initiative. If you missed the article you can catch up here, but in a nutshell, it is a logo that comms […]

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Local authorities get social media friendly

Have you ever sat in a meeting and wondered whether you’re allowed to tweet the information you’re hearing? How do you decide when to share on social media or not? Do you know if there is a policy in place? It’s easy to see how confusion can happen, and this week a new initiative has […]

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Diary of an Olympic media manager…

The bunting is down but the memories of the London 2012 Olympics are still strong. What was it like to play a key role? Today I’m proud to introduce Eden Black, media manager for the Olympic Delivery Authority – the organisation responsible for the delivery of the London 2012 venues and infrastructure. Here he writes for Diary […]

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A game of digital consequences…

Do you remember the game of consequences? We used to play it in my family at Christmas. In a nutshell, everyone writes down a line of a story, folds down the piece of paper it’s on and passes it to the next person. They then write the next line of the story, fold the paper […]

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Overcoming the weapons of mass distraction

London’s Social Media Week is in full swing and it has been a fantastic week so far, with lots of interesting quotes, statistics and people sharing ideas. I’ve been watching webinars live online all week or catching up afterwards, and have been really struck by the quality of the questions and enthusiasm all round. You can […]

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How Coca-Cola is putting the fizz into its comms

Over the past few days I’ve been reading about Coca-Cola and how it is shaking up the way it communicates, both with its employees and its customers. I always find it interesting to know what brands are doing, so thought I’d highlight what I’ve been reading for the benefit of other comms professionals. I came […]

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#SMWLDN countdown is on…

The countdown to Social Media Week is on… Social Media Week returns to London next week (24-28 September) and there are hundreds of events planned for professional communicators to choose from. Where will you be going? Who will you be listening to and what will you be seeing? If you fancy being a roving reporter for […]

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No easy way to say this… Comms on Clegg

What is the strategy for communicating mistakes within your organisation? When something goes wrong, do your leaders make themselves accountable, stop the buck at their feet and invite questions? I don’t usually offer any political points of view and don’t intend to start, but felt I had to comment as the internet is currently awash […]

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Employee engagement…what’s next?

What’s been happening with the Employee Engagement Task Force? You may have noticed David MacLeod’s name appearing on conference schedules for the upcoming months, and the appetite to know more is certainly there. Now there’s some news to share and it comes from David himself. Before revealing what it is, let’s rewind slightly… If you […]

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Keep calm… it’s internal comms

I like the keep calm posters.  There I’ve said it. There’s something about the design that makes me smile, and I’m interested in the history behind it. There was a keep calm and carry on poster in the labour ward of the hospital I was in four months ago, just before my daughter was born, […]

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What a noisy gibbon can teach comms pros…

What is it like to be Head of Comms for a zoo? Emma Edwards recently took up the post of Head of Communications for the Zoological Society of London (ZSL). Here she describes some of the challenges of the post – and tells us what we could all learn from a gibbon. She’s pictured with a […]

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