Participation is more important than Pantone…

If you are an internal communication professional, how do you describe what you do in one sentence? This was the question I posed in an article last week. The results were not shocking in the fact they were as varied as I expected, however I was fairly surprised by the negativity encountered by people in […]

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What do you say?

If you were asked to describe internal comms in one sentence what would you say? Last night I went to the launch of Share This with the other book authors (check out a photo of us all by @spwalker). It was great to meet the other authors in person rather than purely via social media, and […]

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Share This gears up for launch

Today I can finally reveal details of an exciting project I’ve been involved with, which has been under wraps for months. Share This: The Social Media Handbook for PR Professionals is a crowdsourced social media book from the Chartered Institute of Public Relations (CIPR) and is due for publication in print and digital formats by […]

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A matter of principle for internal comms

Internal comms measurement is increasingly becoming a hot topic within many companies and for the profession as a whole. I’m sure within your organisation that measurement, how to demonstrate results and reporting are issues that are being regularly discussed. A set of measurement guidelines are being developed by internal comms specialists, similar to the Barcelona […]

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It adds up: How accountants use Yammer

How do you connect your employees and encourage them to communicate? Well if you’re Internal Comms Manager Suzanne Masters, you have Yammer to add to your mix of comms channels. Suzanne works at the Association of Chartered Certified Accountants (ACCA) and yesterday she took part in a webinar organised by the Chartered Institute of Public […]

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Daring to share: Enterprise Social Networking

What is Enterprise Social Networking? How does Yammer work? What is internal comms’ role when using social media? All of these questions and more were discussed at the latest free webinar from CIPR Inside this lunchtime, which was attended by 45 comms professionals. The Chartered Institute of Public Relations (CIPR) group welcomed Mike Grafham, Head […]

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To pin or not to pin?

The recent hype around Pinterest, which those in the know will know is not a ‘new’ site (it was launched in March 2010), has been fascinating to observe. With people declaring they’re ‘not pinterested’, brands being lauded for their use of it and many people sitting on the fence, to coin a phrase, it’s certainly […]

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Building a social collaborative culture, part one

Carrying on my series of guest articles is comms professional Sonsoles Lumbreras who attended the Social Workplace Conference last week. Here she writes for Diary of an internal communicator to share her experience of the event. She’s written two articles and the first is here and will be followed by the final part later this week. […]

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Using social media for learning

Following on from my article yesterday by leader Dean Royles on the value he places on social media, I was contacted by another senior manager with similar views, and thought I would share his thoughts with readers of Diary of an internal communicator. Perry Timms is Head of talent and organisational development at the Big Lottery […]

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The seven deadly sins of communication

As promised, here is the final part of Comms professional Sonsoles Lumbreras’ article as an overview of the Simply Summit, which took place in London last week. She looks at what was discussed, shares her views and highlights what took place including a social media panel, a session about the seven deadly sins of communication […]

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Calling comms pros: how do you measure internal communication?

This week I was contacted by Kerry Ambrose, Senior Employee Communications Officer at Essex County Council. She is appealing to the comms community for help with a group project as part of the Institute of Internal Communication (IoIC) Advanced Level Proficiency and I’m hoping that readers of Diary of an internal communicator will be happy […]

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Internal Comms pros flock to the Simply Summit…

A few weeks ago I wrote about a webinar I took part in that was a teaser for the Simply Summit in London on 26-27 April. Comms professional Sonsoles Lumbreras attended the summit and here she shares her thoughts with Diary of an internal communicator on what she heard and saw. This is part one […]

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