How to use Pinterest for internal communication

This week I was interviewed by Russell Working who is a journalist at Ragan Communications in America, about content. We were discussing how content has changed in the world of internal communication and the trends that we have seen inside organisations in recent years; from polished videos to smartphone vids to Vines, and the rise and […]

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Is soz – or any slang – appropriate for brands to use?

On 24 January 2014 @Victorialine, the official Twitter feed from the Victoria Line of the London Underground tweeted an apology following disruption on 23 January and chose to use the word ‘soz’ in it.

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How to connect emotionally with employees

The choice of language in an organisation has a key role to play in how you connect with employees. Every organisation has its own unique identity, reinforced in part by the terminology you find within it, which helps define and underline its culture and enhance its sense of community. According to author Phillip Clampitt: “Across […]

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Internal Comms pros shape the broadcast agenda

Does video feature in your plans for this year? Are you looking for opportunities to showcase your frontline employees and leaders via film to share their stories? At the end of last year I highlighted a new event I’d been made aware of that encouraged corporate communicators to think like broadcasters during two free workshops. I […]

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Psychology of sharing: Why do people share online?

If I look at my language use online over the past 12 months, there is one word that leaps out as increasing in popularity – sharing. I use the words sharing/shared/share constantly throughout my blog and the social networks I interact with. Today I thought I’d highlight a study that was released by the New […]

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Countdown to Christmas: Day 14

To mark Advent and celebrate success in the world of internal communication, I’m highlighting a story a day by internal communicators via my blog in a countdown to Christmas. Every day until 24 December I am sharing the thoughts of IC pros who have written guest articles, with the final one going live on Christmas […]

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Countdown to Christmas: Day 12

To mark Advent and celebrate success in the world of internal communication, I’m highlighting a story a day by internal communicators via my blog in a countdown to Christmas. Every day until 24 December I am sharing the thoughts of IC pros who have written guest articles, with the final one going live on Christmas […]

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Countdown to Christmas – Day 11

To mark Advent and celebrate success in the world of internal communication, I’m highlighting a story a day by internal communicators via my blog in a countdown to Christmas. Every day until 24 December I am sharing the thoughts of IC pros who have written guest articles, with the final one going live on Christmas […]

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Countdown to Christmas: Day seven

To mark Advent and celebrate success in the world of internal communication, I’m highlighting a story a day by internal communicators via my blog in a countdown to Christmas. Every day until 24 December I will be sharing the thoughts of IC pros who have written guest articles, with the final one going live on Christmas […]

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What’s best practice for social media use?

Does your social media use fall within the law? Do you know what legal requirements to be aware of and where to get advice for employers? Today a brand new free reference guide to managing social media campaigns has been published by the Chartered Institute of Public Relations’ social media advisory panel (#CIPRSM), which I’m […]

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Countdown to Christmas: Day six

To mark Advent and celebrate success in the world of internal communication, I’m highlighting a story a day by internal communicators via my blog in a countdown to Christmas. Every day until 24 December I will be sharing the thoughts of IC pros who have written guest articles, with the final one going live on Christmas […]

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Countdown to Christmas: Day 1

To mark Advent and celebrate success in the world of internal communication, I’m highlighting a story a day by internal communicators via my blog in a countdown to Christmas. From 1-24 December I will be sharing the thoughts of IC pros who have written guest articles, with the final one going live on Christmas Eve. […]

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